Terms of service

 

Terms of Service

 


Welcome to White Feather Clothing! These Terms of Service govern your use of our website, services, and products. By placing an order with us, you agree to be bound by these terms.


Last updated: 21/05/25

 

 

1. About Us

White Feather Clothing is an online women’s fashion retailer based in the UK.

Business Address: Silver Birches, New Platt Lane, Cranage, CW4 8HS

Email: info@whitefeatherclothing.co.uk

 

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.

  • You are legally capable of entering into binding contracts.

  • You are using our site for personal, non-commercial use.

3. Products and Orders

All product descriptions, images, prices, and availability are subject to change without notice.

Order Acceptance:

  • Once you place an order, you’ll receive a confirmation email.

  • Acceptance of your order occurs when we dispatch the product.

  • We reserve the right to cancel or refuse any order at our discretion (e.g. due to payment issues or stock availability).

4. Pricing and Payment

  • All prices are listed in GBP (£) and include VAT unless stated otherwise.

  • We accept major credit/debit cards and other payment options shown at checkout.

  • Payments are processed securely via third-party providers (e.g. Stripe, PayPal).

  • If a pricing error occurs, we reserve the right to correct it and cancel or amend affected orders.

5. Shipping

  • We deliver to the UK and selected international destinations.

  • Delivery times and fees are displayed at checkout and may vary by location.

  • We are not responsible for delays outside our control (e.g. postal strikes, customs).

6. Returns and Refunds

Our Returns Policy forms part of these Terms. You may return eligible items within 14 days of receipt in accordance with UK Consumer Contracts Regulations.

7. Your Information

By using our site, you agree to our use of your information as described in our Privacy Policy.

8. Intellectual Property

All content on our website (text, graphics, logos, images, etc.) is owned or licensed by White Feather Clothing. You may not use any content without written permission.

9. Limitation of Liability

We are not liable for:

  • Losses arising from the use of our website or services.

  • Any indirect or consequential damages.

    Nothing in these terms limits your rights under the Consumer Rights Act 2015 or affects our liability for death or personal injury caused by negligence.

10. Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page with the updated date. Continued use of our website constitutes acceptance of the updated terms.

 

11. Governing Law

These Terms are governed by and interpreted according to the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

 

12. Contact Us

If you have questions about these Terms, contact us at:

📧info@whitefeatherclothing.co.uk

📍Silver Birches, New Platt Lane, Cranage, CW4 8HS